Return and Exchange
- For Non-Quality Issue
- Orders signed within 30 days(30 days for exchange):
That is, if you simply do not like it you can return freely. On this condition, buyer bear 2 ways shipping when returning to our address, which means buyer have to pay the return shipping, and deduct $10-25 (depends on the item weight) from refund as shipping cost of our sent parcel.
- Orders signed beyond 30 days(30 days for exchange):
- For Quality Problem or Our Fault Caused Problem
If you have any question in this process, please contact
You need to provide the following information in the email
1. Order number
2. The Sku of the products which need to return or exchange
3. Evidence pictures to shown faulty items